Any unopened product within 30 days after original purchase date (order date) will be applied to a full refund in the same payment method* of the purchase price (less shipping charges).
Any opened product within 30 days after original purchase date (order date) will be applied to a credit** towards future orders (less shipping charges).
Any opened or unopened product up to 90 days after original purchase date (order date) will be applied to a credit**towards future orders (less shipping charges and a 10% handling fee). The credit applied to opened product will be based on the percentage of the product returned.
*Excluding cash. Cash payment will be refunded as account credits.
**For example, if you return 50% of a product, then a credit of 50% (less shipping charges) will be applied to your next order.
We reserves the right to review each return or exchange on a case-by-case basis.